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· Labor is billed hourly in 15 minute increments. Rates are typically 33% to 66% less than the manufacturer's field service engineering service rates.

· Estimates are billable time and will be applied to the repair charges as they are a preliminary part of the repair.

· Consultation charges apply when a block of time is used to compile technical information for a repair or to research a new equipment purchase.

· Estimates and consultation charges are based on the hourly rate.

· Hourly rates for 2017 are $135.00 per hour. 

· Travel charges are at the current hourly rate.

· All repairs are scheduled upon receipt of a completed request form.

A PO# for a minimum amount of $600.00  or estimate amount is a requirement. The initial visit to provide quotes or estimates, initial diagnostics, and travel time are billable hours. Completed repairs may be invoiced for a portion of the PO amount on smaller repairs. Repairs that exceed the amount of PO are adjusted to the invoiced amount.